Free Shipping in US on all orders over $79✨

Terms of Shipment

Terms of Shipment

We fixed the shipping rates of many items by their weights & you can find the weights of those item in the details page of its. To reflect the policies of the shipping companies all weights will be rounded up to the next full pound.

U.S. Delivery Package

-How long does it take to receive my product?

USPS/Fedex/UPS will deliver continental US orders within 5 business days. The delivery time to Europe usually need 10-15 business days.

Note: The delivery time might vary during & in that case you will be informed accordingly by email.

Due to the COVID-19 your package might have a delay. Please co-operate

-Which countries do you deliver to?

We are currently able to ship to these countries around the world.

Note: At this time, we do not ship to APO/FPO addresses and college dormitories. We don't support delivery for orders in Alaska and Hawaii.

-Can I change the address of my order?

You are able to change your delivery address up until your order has been sent out. Once it leaves our warehouse, we are not able to change the address. Please plan accordingly and carefully check the address while placing the order.

-How much does the shipping cost?

We provide free delivery for orders value up to $79.

Otherwise, the U.S. delivery fee for dog products(dog leashes, dog harness, dog collar) is $5, the Europe delivery fee for dog products(dog leashes, dog harness, dog collar) is $10.

The U.S. delivery fee for cat products(cat scratchers) is $15, the Europe delivery fee for cat products(cat scratchers) is $20.

Note: All prices on our website are in USD. Your card will be charged in the respective currency.

-How will I know my order has shipped?

You will be notified at every step of the process & will receive an email confirmation for the order and shipment. Delivery dates might change due to external circumstances - such as weather and holidays.

International Delivery Package

-How long does it take to receive my product?

Usually it will take 10-15 working days to receive the product by normal express like USPS/FedEx/UPS. If you have urgency then you can choose DHL express instead to receive the product within 10 days.

Note: The delivery time might vary during & in that case you will be informed accordingly by email.

Due to the pandemic your package might have a delay. Please co-operate

 

-Which countries do you deliver to?

We are currently able to ship to these countries around the world.

Note: At this time, we do not ship to APO/FPO addresses and college dormitories. We don't support delivery for orders in Alaska and Hawaii.

-Can I change the address of my order?

You are able to change your delivery address up until your order has been sent out. Once it leaves our warehouse, we are not able to change the address while placing the order. 

-How much does the shipping cost?

We provide free delivery for orders value up to $79. Otherwise, the regular express delivery fee to US is from $5 on, to Europe is from $10 on. DHL express service to US is from $23.95 on, to Europe is from $31.5 on.

Delivery fee to US

 Weight Range/Logistic Service

Standard shipping(US$)

DHL Express Service(US$)

0KG~0.5KG

5.00

23.75

0.5KG~1KG

10.00

28.75

1KG~1.5KG

15.00

35.75

1.5KG~2KG

15.00

47.75

 

Delivery fee to Europe

 Weight range/Logistic Service

Standard shipping(US$)

DHL Express Service(US$)

0KG~0.5KG

10.00

31.50

0.5KG~1KG

15.00

39.50

1KG~1.5KG

20.00

47.50

1.5KG~2KG

20.00

55.50

Note: All prices on our website are in USD. Your card will be charged in the respective currency.

-How will I know my order has shipped?

You will be notified at every step of the process. You will receive an email confirmation for the order and shipment. Delivery dates might change due to external circumstances - such as weather and holidays.

-Please note:

Tinklylife is always fully concerned about the quality rather than the quantity, regarding this if your ordered product can’t pass the quality inspection then it might take extra 1/2 days for re-production that can respectively delay the delivery a little.

We are not supporting any overnight shipping now

If you have any questions, please feel free to contact us via email: support@tinklylife.com

Effectuez une recherche

Save 15% on your first order.

Sign Up & Use the Code: TINKLY

Panier